BDM
United Arab Emirates
Contract
Incident Manager
Job Description
Job Details:
Job Title: Incident Manager
Employment Type: 1 year & extendable contract
Work Location: Abu Dhabi, United Arab Emirates
Notice Period: Immediate joiners to a maximum of 15-30 days of notice
Required Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 5+ years of experience in IT service management, with a focus on incident management.
- Relevant certifications such as ITIL Foundation, ISO/IEC 20000, or similar.
- Strong understanding of ITIL incident management processes and best practices.
- Experience with ITSM tools such as ServiceNow, BMC Remedy, or similar.
Position Details
- Position Title: Incident Manager
- Location: United Arab Emirates
- Experience Required: 10
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