IT Support Team Lead

Job Details:

Role: IT Support Team lead

Job type: 12 Months extendbale 

Work Location: Abu Dhabi , UAE 

Start Date: Immediate joiners to a maximum of 30 days’ notice preferred

Salary & Benefits: (Negotiable based on the expertise)

Important Note: Candidates inside UAE are  welcome to apply.

Technologies and Skills Required: 

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 10 years of experience in IT operations and support, with at least 5 years in a leadership or management role.
• Extensive experience with ManageEngine software products, particularly ServiceDesk Plus and Desktop Central.
• Strong technical knowledge of IT service management processes, incident management, and service desk operations
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage and motivate a team in a fast-paced environment.
• Solid understanding of ITIL framework and best practices.