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L2 System Engineer

Job Description

We are currently hiring for System Engineer to join one of our major clients based out of UAE.

Job Details:

Role: L2 System Engineer / Lead System Engineer

Experience- 6-10 years of relevant experience

Employment Type: 12 months & extendable contract

Work Location: Dubai / Abu Dhabi, UAE

Notice Period: 30 days or less


Job Responsibilities:

  1. Incident Management & Troubleshooting
    • Handle escalated system-related incidents from L1 teams, ensuring timely and effective resolution.
    • Perform advanced troubleshooting for servers, storage systems, and operating systems (Windows Server, Linux).
  2. System Monitoring & Maintenance
    • Monitor system performance and health using tools like SolarWinds and Nagios.
    • Conduct regular maintenance, including patch management, firmware updates, and backups.
  3. Configuration & Deployment
    • Assist in the configuration, installation, and deployment of servers, storage solutions, and virtualization platforms (VMware, Hyper-V).
  4. Documentation & Reporting
    • Maintain accurate documentation of system setups, configurations, troubleshooting steps, and resolutions.

Position Details

  • Position Title: L2 System Engineer
  • Location: United Arab Emirates
  • Experience Required: 1

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