Job Description
Job Details:
Role: Desktop Support Specialist
Employment Type: 1 year & extendable contract
Work location: Dubai, United Arab Emirates
Notice Period: Immediate joiners to a maximum of 1 week of notice
Required Experience:
- 4+ years in IT Operations within an organization of more than 4000 users with at least 3 years of experience in banking
- Experience within complex environments defined by high availability, high transaction rate and geographical complexity
- Expertise in End user technologies
- Strong understanding on the technical aspects of mobile devices.
- Familiar with data transfers from IOS to Android and vice versa.
- Strong understanding of Avaya and Polycom functionalities.
- Familiar with latest EUS devices/platforms in the market.
- Ability to troubleshoot complex hardware and software issues.
- Ability to influence, coach/mentor and listen to team members and peers if Applicable
- Experience in coordinating, facilitating and influencing management
- Experience in contributing to and executing ITIL maturity uplift plans or roadmaps
Position Details
- Position Title: Desktop Support Specialist
- Location: United Arab Emirates
- Experience Required: 5.0
- Job Publish Date: 2024-12-12
