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    5. IT Support Helpdesk

    IT Support Helpdesk

    Job Description

    Job Details:

    Role: IT Support Helpdesk

    Job Type: Permanent

    Work Location: Dubai, UAE

    Start Date: Immediate joiners to a maximum of 30 days’ notice preferred

    Salary & Benefits: (Negotiable based on the expertise)

    Responsibilities:

    • Respond to technical inquiries via email, through online chats, over the phone, or in person

    • Provide hardware and software support

    • Troubleshoot basic network connectivity issues

    • Ensure proper recording, documentation and closure

    • Identify recurring technical issues and collaborate with engineering teams to implement solutions and improvements.

    Required Skills and Experience:

    • At least one year work experience in this field

    • Technical knowledge at the level of Network + course

    • Technical hardware and software knowledge at the level of A+ course

    • Analytical and problem-solving skills

    • Teamwork and effective communication skills

    • Fluent English communication skill

    Position Details

    • Position Title: IT Support Helpdesk
    • Location: United Arab Emirates
    • Experience Required: 4.0

    Apply for this job

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    Frequently Asked Questions (FAQ)

    Permanent recruitment is a process where we find the right candidate for a long-term position. We ensure the candidate is a good fit for the role and the company, and we help them settle into their new job.

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