Job Description
We are currently hiring for End User Support Senior Specialist to join one of our major clients based out of UAE.
Job Details:
Role: End User Support Senior Specialist
Employment Type: 6 months & extendable
Work Location: Dubai, UAE
Notice Period: 30 days or less
Job description:
- 4-6 years’ experience in IT field support.
- Install, configure, and maintain computer hardware, software, networks, printers, and scanners for both end users and senior management.
- Provide 1st and 2nd line support for hardware, software, operating systems, printers, mobile devices, and collaboration platforms (e.g., Microsoft Teams, Zoom).
- Troubleshoot and resolve incidents and requests via phone, chat, email, remote tools, and desk-side visits.
- Support Windows and macOS environments, corporate applications, and Active Directory user access management
- Proactively monitor and maintain the health of computer systems and networks, identifying potential issues and ensuring continuous system uptime and reliability.
- Resolve technical problems related to LAN, WAN and VPN.
Position Details
- Position Title: End User Support Senior Specialist - Quantizing
- Location: United Arab Emirates
- Experience Required: 8
