Senior IT Support Analyst (Microsoft 365 specialist)

Job Summary

The ideal candidate will be responsible for designing, deploying, and managing cloud infrastructure, supporting Microsoft 365 environments, and implementing effective networking solutions. This role requires expertise in optimizing systems, ensuring high availability, and maintaining security best practices. Microsoft expertise with extensive experience in Microsoft Azure, Active directory, Microsoft Teams, Office 365, and networking. Microsoft certifications and a proactive, solutions-oriented approach are essential.

Job Description Office 365 and Windows Administration:

• Administer and perform system administration tasks, including Active Directory, Azure AD, Office 365, and Windows Servers.

• Oversee hybrid configurations between on-premises and Microsoft Office 365 environments, ensuring seamless integration and optimal functionality.

• Manage collaboration tools, including Teams, SharePoint, and One drive

• Monitor system health and Office 365 performance, using Microsoft 365 Admin Center, Azure AD, and PowerShell.

• Manage Automation using Autopilot, migrations, upgrades, and implementations as needed.

• Provide Level 2/3 technical support for Microsoft 365 including Exchange Online, SharePoint, Teams, etc.

• Office365 and Windows Environment management.