5 Important IT Outsourcing Trends to Keep Up With in 2022

Technology is ever-evolving, which is why all industries must be equally adaptive to changes that they face every year. To do that, it’s important to understand the IT outsourcing trends in 2022.

Currently, with the global pandemic still posing risks to public health, businesses remain focused on digitally transforming their key processes. This way, they can effectively operate anywhere in this continually shifting economic environment, while still meeting emerging consumer demands.

The challenge, however, is that not all companies have a dedicated onsite IT team with the expertise, equipment, software, and resources to maintain their infrastructure according to their specific needs, requirements, and demands. 

In this case, the ideal solution would be to get in touch with a trusted provider of technology recruitment services to outsource IT support to the best tech professionals.

In 2022, businesses are expected to require services from IT specialists and outsourcing companies that provide effective, flexible solutions to operational challenges brought about by the pandemic. Here are five important IT outsourcing trends in 2022 to keep up with.

1. More organisations are turning to cloud computing 

Cloud computing pertains to the delivery of hosted services (such as servers, software, databases, networking, analytics, and data storage) over the internet or “the cloud.” 

The pandemic compelled companies around the world to alter their processes as quickly as possible to enable their teams to work remotely, and this is expected to remain an important business goal for the next few years. 

With cloud computing, organisations can outsource important IT functions, particularly data storage and management and data protection. This allows them to reduce costs and improve operational efficiency.

Some key statistics:

• The cloud computing market is expected to increase to $246.8 billion by 2023 from $148.8 billion in 2019, according to MarketsandMarkets. 
• Looking further into the future, a Fortune Business Insights report states that the size of the global cloud computing market will reach USD $791.48 billion by 2028 and exhibit a compound annual growth rate or CAGR of 17.9%.
• In a 2020 LogicMonitor study, 74% of IT decision-makers from across the globe predicted that 95% of all workloads would be in the cloud within the next five years.

2. More businesses are using AI

Artificial intelligence or AI is software that can perform tasks in a similar manner to human intelligence completing tasks. 

How can organisations use AI to their advantage?

• Using AI enables companies to gain better control of their data and relevant processes to integrate different areas of business.
• AI-powered chatbots can handle customer queries and complaints and even reduce the average time spent accomplishing this. Meanwhile, human customer service representatives can focus on more complex problems and personalised services.
• Al can also handle and mine large amounts of data to determine ways to provide improved user experiences.

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